![]() ![]() Those judgments, which are both imperfect and emotional, have a lasting impact on how we view and interact with others. Like Michelle, we all make instant judgments when we first meet people. She made me feel important.” No Second Chances With First Impressions Even though we had just met I could tell she cared about me. Gwen, the rep at the other store, was different. ![]() So even though he had the mattress I wanted I decided to shop around some more. I mean, from the first moment there was just something about him I didn’t like. She responded, “The guy at the first store, I think his name was Ray, just didn’t impress me. When I pressed her she admitted (while trying not to look at her husband) that she paid more at the second store than the first. There, she purchased the same mattress she had seen at the other store. Instead, she drove all the way across town to visit another furniture store where she met sales representative Gwen. She found exactly what she was looking for at the first furniture store she visited and the price was right. Prior to making the purchase she had done extensive research online and had narrowed her focus to a few brands and styles. Now this wasn’t just any mattress this was a high end mattress that cost a couple of thousand dollars. At dinner this weekend our good friend Michelle told us a story about an experience she had recently while shopping for a mattress. ![]()
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